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BEGIN:VEVENT
DTSTART:20081102T040000Z
DTEND:20081104T050000Z
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SUMMARY:NAHB Education Classes - Green Building and Customer Service
DESCRIPTION:NAHB Education Classes - Following the HBAT Fall Board of Directors Meeting  GreenBuilding for Building Professionals*   Sunday & Monday\, November 2 & 3\, 2008 8:30   4:00 PM Each Day Learn how green homes provide buyers with lower energy costs and higher value. This course for building professionals discusses strategies for incorporating green-building principles into homes without driving up the cost of construction. Students will learn how green homes provide buyers lower maintenance\, better indoor air quality and better long-term value. Techniques are also discussed for competitively differentiating your home products with increased indoor environmental quality as well as energy and resource efficiency. *GreenBuilding is a two-day course that requires attendance BOTH DAYS to receive NAHB designation credit.   Customer Service - Tuesday\, November 4\, 2008 8:30 AM - 4:00PM  Make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction\, the warranty period\, and beyond. Keep your customers satisfied with planning\, execution and follow-up of your projects and they'll be spreading good news about you and your building company for a long time to come.     Registration deadline is 8 days prior to each class date. PAYMENT IS DUE WITH REGISTRATION. Please arrive on time for required paperwork.   Cancellation Policy: Cancellations must be received in writing by the HBAGK office a minimum of 8 days prior to the course date to process a refund. ALL cancellations are subject to a $75 processing fee. Registration cannot be transferred to other courses\, dates or individuals.   For More Information: Visit the Education section of www.nahb.org to learn more about the designation requirements\, courses\, fees and maintaining your designation.
X-ALT-DESC;FMTTYPE=text/html:<p><span style=color: #339966><b><span style=font-size: medium>NAHB Education Classes - Following the HBAT Fall Board of Directors Meeting</span></b></span></p> <div style=margin: 0in 0in 0pt><span style=color: #000080 /></div> <div style=margin: 0in 0in 0pt><b><span style=color: #000080>GreenBuilding for Building Professionals* &ndash\; Sunday &amp\; Monday\, November 2 &amp\; 3\, 2008</span></b></div> <div style=margin: 0in 0in 0pt><b><span style=color: #000080>8:30 &ndash\; 4:00 PM Each Day</span></b></div> <div style=margin: 0in 0in 0pt>Learn how green homes provide buyers with lower energy costs and higher value. This course for building professionals discusses strategies for incorporating green-building principles into homes without driving up the cost of construction. Students will learn how green homes provide buyers lower maintenance\, better indoor air quality and better long-term value. Techniques are also discussed for competitively differentiating your home products with increased indoor environmental quality as well as energy and resource efficiency.</div> <div style=margin: 0in 0in 0pt><b><span style=color: #ff0000>*GreenBuilding is a two-day course that requires attendance BOTH DAYS to receive NAHB designation credit.</span></b></div> <div style=margin: 0in 0in 0pt>&nbsp\; <div style=margin: 0in 0in 0pt><span style=color: #000080><b>Customer Service - Tuesday\, November 4\, 2008</b></span></div> <div style=margin: 0in 0in 0pt><span style=color: #000080><b>8:30 AM&nbsp\;- 4:00PM</b></span></div> <div style=margin: 0in 0in 0pt> <div style=margin: 0in 0in 10pt><span style=font-size: larger><span><span style=color: #333333\; line-height: 115%>Make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction\, the warranty period\, and beyond. Keep your customers satisfied with planning\, execution and follow-up of your projects and they&rsquo\;ll be spreading good news about you and your building company for a long time to come.</span></span></span><span style=font-size: smaller /></div> </div> <div style=margin: 0in 0in 0pt>&nbsp\;</div> </div> <div style=margin: 0in 0in 0pt><span style=color: #000080>Registration deadline is 8 days prior to each class date. PAYMENT IS DUE WITH REGISTRATION. Please arrive on time for required paperwork.</span></div> <div style=margin: 0in 0in 0pt>&nbsp\;</div> <div style=margin: 0in 0in 0pt><b><u>Cancellation Policy</u></b>: Cancellations must be received in writing by the HBAGK office a minimum of 8 days prior to the course date to process a refund. ALL cancellations are subject to a $75 processing fee. Registration cannot be transferred to other courses\, dates or individuals.</div> <div style=margin: 0in 0in 0pt>&nbsp\;</div> <div style=margin: 0in 0in 0pt>For More Information: Visit the Education section of <u>www.nahb.org </u>to learn more about the designation requirements\, courses\, fees and maintaining your designation.<span style=font-size: 12pt\; line-height: 110% /></div> <p>&nbsp\;</p>
LOCATION:221 Clark St\, NW Knoxville\, TN
UID:e.9402.143
SEQUENCE:3
DTSTAMP:20260425T212950Z
URL:http://hbaknoxvilletn.memberzone.com/events/details/nahb-education-classes-green-building-and-customer-service-11-02-2008-143
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